Question 1

What does NextEO do?

Accepted Answer

NextEO gets your business recommended by AI assistants like ChatGPT. When people ask AI who to buy from, it names a few businesses it trusts. NextEO tests whether you are one of them, fixes what is holding you back, and tracks your progress over time. It also manages your ChatGPT Ads, so your paid and organic AI visibility work together.

Question 2

How is AI search different from traditional SEO?

Accepted Answer

Traditional search shows a list of links and you compete for a spot on page one. AI search gives one direct answer that names just a few businesses, so either AI recommends you or it recommends someone else. AI also reads different signals than Google, which is why a site that ranks well on Google can still be invisible to AI. NextEO focuses on the signals AI actually uses. Because structured data, metadata and robots.txt are also what Google ranks on, your classic SEO improves along the way.

Question 3

Does NextEO help with SEO too?

Accepted Answer

NextEO is built to win AI search: getting ChatGPT, Claude, Google Gemini, Perplexity and Grok to recommend you. The fixes that do that, structured data, metadata and robots.txt, are also what Google ranks on, so your classic SEO gets stronger along the way. It is not a rank tracker or a keyword tool, and many customers run one of those alongside NextEO.

Question 4

What makes NextEO different from other AI visibility tools?

Accepted Answer

Most tools stop at a score. NextEO measures your visibility with realistic buying conversations, then actually improves it: AutoFix applies safe fixes to your site for you, the Hallucination Guard catches AI saying things about your business that are not true, competitor tracking shows who AI recommends instead of you, and the ChatGPT Ads manager connects your ad spend to your organic visibility. You get the fix, not just the report. It also gets better the longer you run it: every scan re-learns your business from your own site and your own search data, and we update NextEO as ChatGPT, Google and the other engines change what they reward.

Question 5

Is there a free version?

Accepted Answer

Yes, two ways to try it. The free AI visibility checker at nexteo.ai/checker shows how AI sees any website in about a minute, no account needed. And Starter and Pro each include a 7-day free trial, so you can use the full product on your own website before you pay.

Question 6

Is there a contract?

Accepted Answer

No long-term contract. Plans are month-to-month, or annual if you want the discount, and you can cancel anytime from your billing settings. If you cancel, you keep access until the end of the period you already paid for.

Question 7

How much does NextEO cost?

Accepted Answer

Starter is $79 per month per website. Pro is $249 per month per website and unlocks everything, including competitor tracking, reputation monitoring, and the ChatGPT Ads manager. Both include a 7-day free trial. Agency covers your whole account at $499 per month plus $249 for each additional website, and adds a white-label checker you can share or embed to turn visitors into leads. Annual billing saves 20%, and you can cancel anytime.

Question 8

Which AI engines does NextEO test?

Accepted Answer

NextEO runs live tests on ChatGPT, Claude, Google Gemini, Perplexity, and Grok, asking each one real questions and checking whether it recommends you. The same improvements also help you show up in Microsoft Copilot, Google AI Overviews, Meta AI, and other AI tools, because they all read the same signals from your site and reputation.

Question 9

How does NextEO test whether AI recommends my business?

Accepted Answer

The way a real customer would. NextEO never puts your name in the question (that would only prove AI can repeat it back). Instead it asks the kinds of questions your buyers actually ask, including full back-and-forth conversations, and checks whether AI brings you up on its own, how prominently, and who it names instead. That gives you an honest picture, not a flattering one.

Question 10

Can NextEO show me where AI loses my customers?

Accepted Answer

Yes. Journeys follows the people asking AI about you from their first question to a decision, and shows the moment AI stops naming you, why, and who it names instead. Then it ranks what to fix first. Every paid plan gets the path and one simulated conversation. Pro adds a conversation for each type of buyer and the objections they run into.

Question 11

What is AutoFix?

Accepted Answer

AutoFix applies safe technical fixes to your website for you, automatically, through your website platform: the NextEO WordPress plugin, the Wix app, or a server-side integration you install (our Shopify app is coming soon to the Shopify App Store). It is live today in beta and included in full on every paid plan, starting with Starter. Instead of handing you a to-do list, NextEO makes the changes AI needs to see: your Organization schema and Open Graph tags on every platform, and robots.txt and llms.txt where the platform lets an app serve them (Shopify does not let apps change robots.txt, so that one stays a guided edit there). Every change is logged and can be undone in one click, and fixes that need a human touch, like rewriting content or renaming a page URL, always stay in your hands.

Question 12

What is WebMCP, and what does "agentic accessibility" mean?

Accepted Answer

AI agents increasingly browse the web on people's behalf, and most sites only let them read. WebMCP is an emerging browser standard that lets your site register safe actions an agent can use directly: look up your business details, list your key pages, go to one. Agentic accessibility is that idea in one phrase: making your site easy for an agent to act on, not just read. NextEO's technical audit checks whether your site registers WebMCP tools, and AutoFix drafts a starter registration, which you review before it goes live. Almost no sites support it yet, which is exactly why early adopters stand out.

Question 13

Can NextEO manage my ChatGPT Ads?

Accepted Answer

Yes. ChatGPT now shows ads, and NextEO includes a full ChatGPT Ads manager, currently in beta. Connect your OpenAI Ads account and NextEO combines your ad performance with your organic AI visibility: it shows where you are paying for prompts you already win for free, where competitors beat you, and the exact budget moves to make, and you can apply them in one click. The ads manager is included on Pro and Agency.

Question 14

What is the Hallucination Guard?

Accepted Answer

AI sometimes states things about a business that are wrong or outdated, like old prices, closed locations, or services you do not offer. The Hallucination Guard watches what AI actually says about your brand, flags claims that contradict the facts, and shows you where the bad information came from so you can correct it at the source.

Question 15

Can NextEO track my competitors?

Accepted Answer

Yes. NextEO shows you which businesses AI recommends when it does not recommend you, how your share of the answers compares to theirs, and what they are being recommended for, so you know exactly where to close the gap. Competitor tracking is included on Pro and Agency.

Question 16

Do I need technical skills to use NextEO?

Accepted Answer

No. Everything is written in plain English, AutoFix applies the safe technical changes for you, and EO, your built-in AI assistant, can explain any result and run things on your behalf. If you can read a report card, you can use NextEO.

Question 17

Does NextEO work with my website platform?

Accepted Answer

Yes. NextEO analyzes any website: WordPress, Shopify, Wix, Squarespace, Webflow, custom builds and everything in between. AutoFix applies fixes for you through the NextEO WordPress plugin, the Wix app, or a server-side integration you install (PHP, Node, or a Cloudflare worker), and our Shopify app is coming soon to the Shopify App Store; on any other platform each fix comes with copy-and-paste steps that work anywhere.

Question 18

Will NextEO work for my industry?

Accepted Answer

Almost certainly. If your customers ever ask AI questions like "who is the best one near me" or "what should I use for this", NextEO applies to you. It works for local services, e-commerce, software, professional services, healthcare, and more. Your testing is tailored to your business, so the questions it asks are the ones your buyers actually ask.

Question 19

Can I track more than one location of my business?

Accepted Answer

Yes. Add the same website once per location and give each one a label that tells them apart, like the city or area each one serves. Each location gets its own dashboard, its own history, and AI tests focused on its own city, so you can see how each branch is doing where its customers actually search. Each location counts as its own website on your plan.

Question 20

How long until I see results?

Accepted Answer

Your first scan takes a few minutes, so you see where you stand right away. After you apply fixes, AI systems need to revisit your site before their answers change, which typically plays out over days to weeks. NextEO monitors continuously so you can watch your trend improve instead of guessing.

Question 21

Is my data safe?

Accepted Answer

Yes. Your data is isolated to your account, payments are handled by Stripe so card numbers never touch our servers, passwords are stored only in protected form, and connected-account credentials are encrypted. We never sell your data. Testing sends content from your public site and your business details to the AI engines we test against (ChatGPT, Claude, Google Gemini, Perplexity and Grok), which handle it under their own terms, outside our control; NextEO itself keeps your data in your account. The full details are on our Security page and in our Privacy Policy.

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