Hallucination Guard: catch what AI gets wrong about you
Hallucination Guard checks what AI assistants say about your business against your own website, and flags the false or outdated claims.
Alerts on Starter. The cause, the fix and the full AI answer are on Pro.
Why it matters
AI assistants sometimes state things about a business that are wrong: an old price, a closed location, a service you do not offer, or another company's products credited to you. Buyers believe it.
You cannot fix a claim you never see. Hallucination Guard finds it and shows you where it came from.
How it works
- 1
Learn the facts from your site
NextEO builds a research profile of your business from your own website: your name, what you actually sell, and where you are.
- 2
Ask the assistants
It asks AI assistants open questions about your business and keeps the exact prompt and the full answer.
- 3
Check every claim
Each claim is checked against the facts. A claim the facts disprove is flagged; one that cannot be confirmed is marked worth double-checking, never called false.
- 4
Fix it at the source
On Pro, each false claim comes with why it happened (for example, a similarly named company) and how to correct it.
What you get
- Alerts when an assistant states something your site contradicts
- The exact prompt and full answer behind every claim
- The likely cause and a specific fix (Pro)
- Dismiss a claim once you have checked it, and it stays dismissed
Questions
- How does NextEO know a claim is false?
- It compares the claim with facts researched from your own website. Only a claim those facts directly contradict is flagged as false. Anything it cannot confirm is labelled unverified.
- Which plan includes Hallucination Guard?
- Starter shows the alert and the evidence. Pro adds the cause, the step-by-step fix and the full AI answer, on the Reputation page.